Revised January 18, 2022
XIII.i.7.B.1.aEach RLC’s Jurisdiction and Addresses
The Regional Loan Center’s (RLC's) webpage can be used to locate the toll-free number and determine each RLC's
- jurisdiction, and
- mailing and e-mail addresses.
XIII.i.7.B.1.bSending the Veteran’s Income and Net Worth Information to the PMC for Review
After receiving a Department of Veterans Affairs (VA) pension-related home loan application, the RLC faxes documentation containing the Veteran and co-borrower(s)’ income and net worth information to the Pension Management Center (PMC) of jurisdiction for review. The RLC uses an overprinted OF-41, Routing and Transmittal Slip, as a fax cover sheet. The overprint also provides the name and phone number of the person to contact with questions on the referred materials.
XIII.i.7.B.1.cExamples: Information the RLC May Send the PMC for Review
Examples of information sent by the RLC for review to the PMC include verification of
- employment
- salary
- Social Security benefits
- pensions
- retirement income
- savings bonds
- certificates of deposit
- bank accounts, and
- stocks.
2PMC Responsibilities
This topic contains information on the responsibilities of the PMC for the review and development of VA pension-related home loans, including
- PMC action and response based on RLC income and net worth information, and
- end product (EP) credit based on PMC reviews of RLC information.
Revised December 7, 2018
XIII.i.7.B.2.aPMC Action and Response Based on RLC Income and Net Worth Information
Follow the steps in the table below when reviewing the Veteran’s income and net worth information following receipt of this information from the RLC.
| Step | Action |
|---|---|
| 1 | Compare the income and net worth information submitted by the RLC with income and net worth information of record with the PMC. Note: The PMC considers the income and net worth information as it would any other third-party income and net worth information it might receive. |
| 2 | Does the income and net worth shown in the information from the RLC adversely affect a beneficiary’s pension rate or affect the outcome of a pension claim?
Note: The RLC only refers income and net worth information to the PMC when it is greater than that reflected in the corporate record. |
| 3 |
|
Note: If the proposed effective date for reduction or discontinuance cannot be determined, set the proposed effective date for the adjustment as the beginning of the Eligibility Verification Report reporting period during which the referral was received from the RLC. References: For more information on
- third-party information, see M21-1, Part I, Subpart i, 1.B.1.d and
- notices of proposed adverse action, see M21-1, Part X, Subpart ii, 3.A.
Important: Further action on the pension-related home loan application is deferred pending a response from the PMC. If the PMC is unable to respond within a few days, it must e-mail or telephone the RLC point of contact to provide the reason for the delay.
XIII.i.7.B.2.bEP Credit Based on PMC Reviews of RLC Information
Clear end product (EP) 400 after responding to RLC requests for information of record. If adjustment to a pension award is necessary because of the income and net worth information, process the adjustment under EP 150 and, when appropriate, EP 600. Reference: For more information on EP requirements, see M21-4, Apendix B.
End of Part XIII, Subpart i, Chapter 7, Section B