Revised April 29, 2019
VI.iii.1.1.aJurisdiction for Handling Awards
The Roanoke Regional Office (RO) has exclusive jurisdiction over a claim during the time a Veteran lives at the Armed Forces Retirement Home in Washington, DC. Upon receipt of notice that a Veteran resides at the Armed Forces Retirement Home,
- update the Veteran’s address in the system, and
- permanently transfer the claims folder (or jurisdiction over the electronic claims folder) to the Roanoke RO.
VI.iii.1.1.bWhen to Continue Payments of Disability Compensation
Continue direct payments of disability compensation to a wartime Veteran even though the Veteran lives at the Armed Forces Retirement Home.
VI.iii.1.1.cWhere to Send Payments
While a Veteran is residing at the Armed Forces Retirement home, make disability pension or compensation payments under a consolidated voucher to the following address: Treasurer
Armed Forces Retirement Home
A/C [Initials and Surname of Veteran]
Washington, DC 20315 Exceptions : Do not change the payment address if
- payments were being made to a fiduciary at the time of admission to the Armed Forces Retirement Home, or
- the benefit is disability compensation and the Veteran has wartime service.
VI.iii.1.1.dMaking Payments When the Veteran Leaves the Armed Forces Retirement Home
Use the table below to determine how to make payments to a Veteran who leaves the Armed Forces Retirement Home.
| If the Veteran … | Then … |
|---|---|
is paid under a consolidated voucher to the Armed Forces Retirement Home |
|
is transferred to St. Elizabeth’s Hospital as an Armed Forces Retirement Home patient | continue payments through the consolidated voucher. |
leaves the Armed Forces Retirement Home before the Department of Veterans Affairs takes award action |
|
VI.iii.1.1.eMaking Payments for Veterans in St. Elizabeth’s Hospital
Use the table below to determine how to make payments to Veterans who are institutionalized in St. Elizabeth’s Hospital, in Washington, DC.
| If … | Then … |
|---|---|
an incompetent Veteran without a fiduciary is a patient in St. Elizabeth’s Hospital | follow procedures for requesting the appointment of a fiduciary as shown in M21-1, Part X, Subpart ii, 6.C.1.Reference:** For more information on hospitalized beneficiaries, see M21-1, Part X, Subpart ii, 6.F. |
the Veteran is rated competent even though retained at St. Elizabeth’s Hospital | pay benefits directly to the Veteran. |
End of Part VI, Subpart iii, Chapter 1