--- title: "Part VI, Subpart iii, Chapter 1" document: "M-21-1" section: "Part VI, Subpart iii, Chapter 1" canonical: "https://veteranai.co/va-regulations/m21-1/vi.iii.1" source: "https://www.knowva.ebenefits.va.gov/system/templates/selfservice/va_ssnew/help/customer/locale/en-US/portal/554400000001018/content/554400000317991/M21-1-Part-VI-Subpart-iii-Chapter-1-Awards-to-Veterans-in-the-Armed-Forces-Retirement-Home-or-St-Elizabeths-Hospital" updated: "2026-09-07T14:37:23.576871Z" --- April 29, 2019 ### VI.iii.1.1.a. Jurisdiction for Handling Awards The Roanoke Regional Office (RO) has exclusive jurisdiction over a claim during the time a Veteran lives at the Armed Forces Retirement Home in Washington, DC. Upon receipt of notice that a Veteran resides at the Armed Forces Retirement Home, * update the Veteran’s address in the system, and * permanently transfer the claims folder (or jurisdiction over the electronic claims folder) to the Roanoke RO. ### VI.iii.1.1.b. When to Continue Payments of Disability Compensation Continue direct payments of disability compensation to a _wartime_ Veteran even though the Veteran lives at the Armed Forces Retirement Home. ### VI.iii.1.1.c. Where to Send Payments While a Veteran is residing at the Armed Forces Retirement home, make disability pension or compensation payments under a consolidated voucher to the following address: Treasurer Armed Forces Retirement Home A/C **[Initials and Surname of Veteran]** Washington, DC 20315** _Exceptions_** : Do **_not_** change the payment address if * payments were being made to a fiduciary at the time of admission to the Armed Forces Retirement Home, or * the benefit is disability compensation and the Veteran has wartime service. ### VI.iii.1.1.d. Making Payments When the Veteran Leaves the Armed Forces Retirement Home Use the table below to determine how to make payments to a Veteran who leaves the Armed Forces Retirement Home. | **If the Veteran …**| **Then …** is paid under a consolidated voucher to the Armed Forces Retirement Home| * change the address to pay the Veteran directly, and * zero out the consolidated pay number. is transferred to St. Elizabeth’s Hospital as an Armed Forces Retirement Home patient| continue payments through the consolidated voucher. leaves the Armed Forces Retirement Home before the Department of Veterans Affairs takes award action| * ignore the period of residence at the Armed Forces Retirement Home, and * pay all benefits due directly to the Veteran. ### VI.iii.1.1.e. Making Payments for Veterans in St. Elizabeth’s Hospital Use the table below to determine how to make payments to Veterans who are institutionalized in St. Elizabeth’s Hospital, in Washington, DC. | **If …**| **Then …** an incompetent Veteran without a fiduciary is a patient in St. Elizabeth’s Hospital| follow procedures for requesting the appointment of a fiduciary as shown in [M21-1, Part X, Subpart ii, 6.C.1]().**_ _**Reference:** For more information on hospitalized beneficiaries, see [M21-1, Part X, Subpart ii, 6.F](). the Veteran is rated competent even though retained at St. Elizabeth’s Hospital| pay benefits directly to the Veteran.