---
title: "Part IV, Subpart i, Chapter 2, Section D Medical Examination Coordinators"
document: "M-21-1"
section: "Part IV, Subpart i, Chapter 2, Section D"
canonical: "https://veteranai.co/va-regulations/m21-1/iv.i.2.d-medical-examination-coordinators"
source: "https://www.knowva.ebenefits.va.gov/system/templates/selfservice/va_ssnew/help/customer/locale/en-US/portal/554400000001018/content/554400000180504/M21-1-Part-IV-Subpart-i-Chapter-2-Section-D-Exam-Liaisons"
updated: "2026-09-07T14:37:09.708992Z"
---

May 8, 2025  

### IV.i.2.D.1.a. Exam Liaison Selection

Each regional office (RO) must designate at least two employees to serve in the ancillary role of exam liaison.  At least one designated exam liaison must be a non-bargaining unit employee.**Note:** RO leadership or an appointed designee must notify the Medical Disability Examination Office (MDEO) of any changes to the employee(s) assigned to the role of exam liaison by sending an e-mail to [VAVBAWAS/CO/Contract Examination Inquiries](<mailto:ContractExam.VBAVACO@va.gov>).  This includes instances in which an employee is

  * no longer serving as an exam liaison, or
  * newly assigned as an exam liaison.

**Reference:** For more information on currently designated exam liaisons, see the _Exam Liaison Directory_ on the MDEO [_Exam Liaison Resource_](<https://vbaw.vba.va.gov/bl/21/MDEO/dao_examliaison.htm>) page.  

### IV.i.2.D.1.b. Exam Liaison Responsibilities

Employees designated as exam liaisons are responsible for

  * attending exam liaison calls held by MDEO
  * sharing information from the exam liaison calls with other station employees as appropriate
  * acting as a liaison between MDEO and claims processors for questions and concerns related to contract vendor examinations
  * assisting MDEO with
    * case reviews
    * examination requests
    * cancellations of examination requests
    * clarification responses, and
    * other examination-related issues on an emergent or as-needed basis, and
  * answering questions on contract vendor examinations that are outside the purview of other claims processors at their respective stations.

**Note:** Additional duties and responsibilities for this ancillary role are at the discretion of each station.**Reference:** For more information on the role of exam liaisons, see the MDEO [_Exam Liaison Resource_](<https://vbaw.vba.va.gov/bl/21/MDEO/dao_examliaison.htm>) page.